Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Clean
Friendly Staff
Difficult Bath
Pricey Shuttle Service
8.6/10
Great
Rooms
8.8
Location
8.5
Service
9.2
Dining
8.7
Guest reviews
8.6/10
based on 6 reviews
9.2
9.2/10 based on 1827 reviews
Jay
United States,
April
2024
9.2/10
My stay at the hotel was truly delightful. The rooms were immaculate and beautifully decorated, with classical music softly playing in the background, creating a serene ambiance. The service was top-notch, with a very courteous and welcoming staff that made my experience even better. The location was ideal, allowing for easy exploration of the city, and the dining experience was exceptional with a wide variety of options available. However, the only downside was the slightly high price for the value offered.
Rooms
9.0
I was impressed by the artistic touches alluding to the balletic theme of the hotel, creating a cozy and quiet environment.
Service
9.0
The staff, especially the ladies at the restaurant, were extremely helpful and friendly, providing valuable tips to enhance my city exploration.
Location
10.0
The hotel's location was perfect, situated in a small neighborhood with easy access to the main tram line and surrounded by restaurants and evening bars.
Dining
9.0
The dining experience was truly exceptional, offering a rich variety of options including allergy-friendly foods at breakfast and delicious tea and cakes daily.
Facilities
9.0
The hotel's facilities were top-notch, providing everything needed for a comfortable and enjoyable stay.
Clive
United Kingdom,
April
2024
9.0/10
I had a wonderful stay at the hotel. The rooms were spacious and well-equipped, offering a great view of Vienna's Votivkirche. The service was exceptional, with the staff being extremely helpful and friendly, going above and beyond to assist. The location was convenient, close to a tram stop and within walking distance to major attractions. The dining experience was satisfying with a rich selection of food. The facilities were top-notch, providing everything needed for a comfortable stay.
Rooms
9.0
The rooms were spacious and well equipped, with quality bedding and a lovely view of Vienna's Votivkirche. Even with the AC set at a comfortable temperature, the room was cozy.
Service
10.0
The staff was incredibly helpful and friendly, especially the head of housekeeping. They were always ready to assist with any requests, making my stay even more enjoyable.
Location
8.0
The hotel's location was great, just a short distance from a tram stop, St Stephens Square, and the Imperial Palace. While not in the bustling center, it was still easily accessible with convenient transport options nearby, and the area felt safe with lovely dining spots around.
Dining
9.0
The dining options were rich and satisfying, catering to various tastes with a wide selection of fresh bread, meats, and fruits. It was a great start to the day with such a delicious breakfast spread.
Facilities
9.0
The hotel's facilities were excellent, offering everything from room service to laundry and shuttle services. The amenities provided added extra convenience to my stay.
Gary
United States,
March
2024
8.6/10
My stay at the hotel was delightful! The rooms were spacious, modern, and impeccably clean, with a fantastic bathtub and shower. The room darkening blinds were a great touch for light sensitivity. The service was top-notch, with extremely helpful and friendly staff who went above and beyond to assist me. The location was perfect, situated in a quiet neighborhood within walking distance to convenient transportation. The dining experience was lovely, with attentive staff and delicious food options. Overall, a wonderful stay with excellent value for money.
Rooms
9.0
The rooms were contemporary, comfortable, and well-equipped with coffee and tea. They provided a cozy and clean environment.
Service
9.0
The service was excellent, with friendly and accommodating staff that assisted with various needs and requests.
Location
9.0
The hotel's location was fabulous, offering a quiet and convenient setting near transportation options and amenities.
Dining
8.0
The dining experience was delightful, with attentive staff and high-quality food options.
Facilities
8.0
The hotel provided a range of facilities and services to cater to guests' needs.
Clean
Difficult Bath
John
United Kingdom,
February
2024
8.6/10
The hotel's location is top-notch, tucked away in a charming side street near the city center with a unique personal touch. The staff is warm and friendly, offering excellent service, but the value for money could be better. The dining options are rich and delightful, catering even to special dietary needs. The facilities are well-maintained, adding to the overall positive experience of the stay.
Rooms
9.0
The rooms are first-class, equipped with everything you need and exude a definite personal character.
Service
9.0
The front desk staff is very friendly, polite, and caring, making the stay enjoyable.
Location
8.0
The hotel is nestled in a safe area with excellent dining options nearby and easy access to the city center through convenient transport links.
Dining
9.0
The dining experience is rich and amazing, offering a variety of options including allergy-friendly choices.
Facilities
8.0
The facilities are well-maintained, ensuring a comfortable and pleasant stay for guests.
Christine
United Kingdom,
February
2024
8.4/10
The hotel offers a beautifully decorated room with a balletic theme, despite some inconvenience during breakfast seating. The service was friendly and always ready to assist. The location in a quiet residential neighborhood is fabulous, though public transportation could be improved. The dining experience was exceptional, especially for Vienna Marathon participants.
Rooms
8.0
The immaculately decorated room with artistic touches alluding to the balletic theme was sooo comfortable.
Service
9.0
The staff, always dressed in suits, offered a warm and friendly service in both the reception and breakfast dining room.
Location
7.0
The hotel is located in a quiet street in the 9th district, providing a fabulous start to the day with good quality bio products.
Dining
9.0
The dining experience was lovely with attentive staff, offering an enjoyable Austrian tradition with afternoon tea and cake.
Facilities
9.0
The facilities were exceptional, especially for Vienna Marathon participants.
Stanley
United States,
August
2023
8.8/10
I had a wonderful stay at the hotel. The rooms were beautiful and spacious, perfect for families, although slightly smaller than expected. The view across to Vienna's lovely Votivkirche added charm to the experience. The service was exceptional, with helpful and extremely nice staff surprising me with a glass of sekt and sachertorte at breakfast. The location, just outside the old center of Vienna, offered a nice quiet neighborhood and easy access to the city center. The dining was decent and fairly tasty, with an excellent variety of options. Overall, a great value for money!
Rooms
9.0
The rooms were beautiful and spacious, suitable for families, although a bit smaller than expected. The view of Vienna's Votivkirche was a nice touch.
Service
9.0
The service was most helpful and extremely nice. I was pleasantly surprised with a glass of sekt and sachertorte at breakfast. The staff was very friendly and helpful.
Location
9.0
The hotel is just outside the old center of Vienna, in a nice quiet neighborhood but still a short walk or tram ride to the city center. It's conveniently close to good restaurants but away from touristy areas.
Dining
8.0
The dining experience was decent and fairly tasty, with a good range of healthy options. The highlight was the variety of hot and cold options available throughout the stay.
Facilities
9.0
The hotel offers a range of facilities to make your stay comfortable and convenient. From room service to tour assistance, they have everything you might need during your stay.
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